Sources : http://www.kstoolkit.org/Peer+Assists, http://youtu.be/ObmQyW3EiiE, http://www.commonknowledge.org
Brief Description:
Peer Assist brings together a group of peers to elicit feedback on a problem, project, or activity, and draw lessons from the participants' knowledge and experience.When to use:
Peer Assists may be useful when:- You are starting a new job, activity or project and you
want to benefit from the advice of more experienced
people. - You face a problem that another group has faced in the past.
- You had not to have to deal with a given situation for a long time.
- You are no longer sure what new procedures to follow.
- You are planning a project that is similar to a project another group has completed.
How to use:
Learning from your peers; someone has already done it:- Communicate the purpose. Peer Assists work well when the purpose is clear and you communicate that purpose to participants.
- Share your Peer Assist plans with others. Consider whether others have already solved the problem; they may have similar needs.
- Identify a facilitator external to the team. The facilitator is responsible for managing the process so that meeting participants reach the desired outcome.
- Schedule a date for the Peer Assist. Ensure it is early enough to do something different with what you have learned.
- Invite potential participants who have the diversity of skills, competencies and experience needed for the Peer Assist. Avoid the usual suspects. Peer Assist works well with six to eight people; break up larger groups so everyone has the opportunity to voice experiences and ideas.
- Be clear on what you want out of the Peer Assist (usually options and insights) and plan the time to achieve them.
- Allow time to socialise in order to develop rapport.
- Spend time creating the right environment for sharing.
- Plan the event to allow a balance between telling and listening.
- Listen for understanding and for how you might improve your own activity.
- Consider others who might benefit from this knowledge, then share it with them.
- Commit to actions and keep the Peer Assist team updated.
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